Last updated: October 22, 2024

This Privacy Policy includes important information about your personal data and we encourage you to read it carefully.

This policy (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an Account, participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, make a purchase, communicate with us via third party social media sites, request customer support, or otherwise communicate with us.

When You Sign Up or Register for an Account or Services

If you sign up for an Account or other Services, we will collect basic information about you including your name, email address and telephone number. You may provide this information to us directly, or by signing in to your account/service with a third party, including without limitation, Facebook or Google (see “Information We Collect from Other Sources” below). We will use the information that we collect about you to:

Create and maintain your Account;
Allow you to log in to your Account;
Contact you about your Account and/or our Services (this may include marketing emails).

When You Provide Information to Build Your Profile

Once you have created an Account, we will ask you to provide additional information to allow you to make use of certain functions.

Please note that if you choose to provide additional information about yourself to complete your “Profile“, then the information we ask for may include your gender, date of birth, place of birth, addresses, nationality, citizenship and residency status and information about your experience trading, education, investment aims and appetite, occupation, and employment position, annual income, investment portfolio, total cash and liquid assets and other details or questions as may be required in the Profile creation and the process may be amended by us from time to time.

We will use the information you provide in your Profile to:

contact you on matters related to your Account, including to request any additional information or documentation;
provide you with notices related to your Account, general updates, market updates and other marketing materials;
tailor the products and services offered through the Site to you, including without limitation, to perform any suitability or appropriateness assessments for using our services and/or products;
assess whether you qualify as a professional client, wholesale client or other specific category of client;
maintain administrative records relating to our business; and
provide the Services.

You can update your Profile at any time by visiting the “My Profile” page in the Settings menu when logged into your Account. We recommend that you update your Profile regularly, to ensure that the functions offered to you are appropriate for your current circumstances. You further agree to update such information upon GetSkylight’s request, if GetSkylight considers the information provided as untrue, incorrect, incomplete and/or inconsistent with other information provided by you at any time. You acknowledge that we may rely upon such information and that you are responsible for any damages or losses which may result from any inaccuracies, including without limitation, the inappropriateness of our Services to your Profile. You do not have to complete your Profile and therefore do not have to provide the information; however, if you choose not to, we will be unable to offer GetSkylight’s full functionality to you.

When You Contact Us

If you contact us by telephone, email, post or use another function offered by GetSkyLight.co, such as the chat feature, we will collect any information about the communication and any additional information that you choose to give us. We will use this information to review, investigate and respond to any comment or question that you may raise. Please note that we record and retain all telephone calls and other communication with us and may use it in our dealings with you, including any dispute resolution or legal proceedings.

When a User Invites You to Use GetSkyLight.co

Users of GetSkyLight.co can invite their contacts to sign up for an account with us. We only collect the email addresses of individuals that users choose to invite to join GetSkyLight.co and GetSkyLight.co only uses the email addresses for sending an invitation to the individual at the request of the existing user.

Information About Your Use of Our Services

Usage and Automatically Collected Information

When you access or use our Services, we automatically collect information about you (the type of information depends on the Site you are using), including:

Financial Information: We collect financial information related to your use of the Services, including information you provide to us or that we collect from public sources.
Log Information: We collect log information about your use of the Services, including the type of browser you use, app version, access times, pages viewed, your IP address, any other network identifiers, and the page you visited before navigating to our Services.
Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Activities on the Site: We collect records of activities on the Site, including, any content you post, your Account details, the time, value and currency of any deposit, withdrawal, or transaction made and the payment method.
Location Information: In accordance with your device permissions, we may collect information about the geo-location of your device.
Information Collected by Cookies and Other Tracking Technologies: We use different technologies to collect information, including cookies and web beacons. You can find out more about the use of cookies and similar technologies in our Cookie Policy.

Information We Collect from Other Sources

We may collect information about you from third parties, when you use or connect to GetSkyLight.co by or through a third party platform, such as Google or another site, you allow us to access and/or collect certain information from your third party platform profile/account as permitted by the terms of the agreement and your privacy settings with the third party platform. We will share such information with the third party platform for their use.

Use of Information

We use the information we collect to provide, maintain, and improve the Services, such as to administer, verify and maintain your account, to provide the Services you request and customize your experience with us. We also use the information we collect to:

carry out our obligations owed to you;
comply with our regulatory and other legal obligations;
monitor/access any content you post;
administer transactions including deposits, chargebacks and payments;
monitor trading activity on getkkylight.co, including by detecting inconsistencies in payments and trades and looking out for potentially illegal activities;
determine whether a payment method is being abused;
compile statistical analysis of the pages of our platform and websites;
monitor and analyze our business;
investigate and to manage enquiries, disputes and legal proceedings and to comply with court orders, mandatory dispute resolution determinations and mandatory government authority or law enforcement orders or directions;
provide information about you and your trading with us to credit reference/reporting agencies;
participate in crime prevention, legal and regulatory compliance and to assist regulatory, cybercrime, data and information protection agencies and police with their enquiries and enforcement, even if not compelled to do so;
develop and to market other products and services; and
novate, transfer or assign any of the rights or liabilities of the GetSkylight Entity.

Disclosure of Information

We will not share the personal information we hold about you except in the following circumstances:

between and among the GetSkyLight Pte. Ltd. and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
with professional advisors, vendors, consultants, and other service providers, such as payment service providers, IT hosting companies, banks, other financial institutions and credit reporting/reference agencies who need access to such information to carry out work on our behalf;
in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of GetSkyLight by another company;
disclosure in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of GetSkyLight or others; or.
where we have your consent, we will get your permission before sharing your personal information with a third party.

Rights of Access and Rectification

You have the right to request access to Personal Data we hold, or request the rectification of any inaccurate data. If you would like to do so, please contact our Data Protection Officer at [email protected]

Retention of Personal Information

We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. The period for which we will retain personal information will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation. For example, if you are invited to use SkyLight by another user, we will store the personal information about you provided by such other user for a period of six months in order to send an invitation to you by email.

If you have a getkkylight.co Account, we will store your personal information for as long as you maintain that account, and after you cease holding an account, for as long as we are required to by laws and regulations that are applicable to us.

Security

We protect your personal information by using data security technology and using tools such as firewalls and data encryption. We also require that you use a personal username and password when you access your account online. As set out in the relevant terms of use, you must not share your password with anyone else.

Third Party Websites

The Site may include links to other websites on the internet. We are not responsible for the content of these sites or for any other privacy practices on these internet sites. You should read the terms of use and the privacy statements of any such websites. Our terms of use and our Privacy Policy apply only to information collected by us in accordance with this Policy.

Changes to Our Privacy Policy

The Policy will be reviewed and updated from time to time to take account of changes to our operations or practices and, further, to make sure it remains appropriate in light of any changes in law, technology and the business environment. Any personal information held will be governed by our most current Policy. Please refer back to the Policy on a regular basis.

Contact Us

If you have any questions about this privacy policy, please contact us at [email protected]